Point of Care Communications for Nursing 2016

Publication Date:           July 2016
Number of Pages:          88
Number of figures:         39
Report Price:                 $2,495 U.S. Dollars
         
enterprise pricing available upon request

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Introduction (download paper overview)

Point of Care Communications for Nursing 2016 presents the findings
of an end-user market study focused on the current state of mobile
communications adoption by nurses across the United States.  The report
uncovers strong opinions regarding the market opportunities and
challenges for hospitals and health systems who are considering large-
scale deployments of Smartphones and mobile unified communications to
help nurses, physicians, ancillary care workers, and medical support staff
to streamline communications, improve team-based collaboration, and
enhance care coordination across the healthcare continuum.  

Point of Care Communications for Nursing 2016 is an outgrowth of a
similar study published by Spyglass in March 2014 entitled Point of Care
Communications for Nursing 2014.  

Content for
Point of Care Communications for Nursing 2016 was
derived from more than 100 in-depth interviews with IT and healthcare
professionals working in hospital-based environments who are technically
competent and representative of a broad range of medical specialties,
organization types, and organization sizes.

The telephone interviews were conducted over a three-month period
starting in March 2016. The purpose of the interviews was to identify the
needs and requirements for communications at point of care through
discussions about
  • workflow inefficiencies in communicating with colleagues and patients
  • current usage models for mobile devices and solutions, and
  • barriers for widespread mobile communications adoption.

Spyglass also evaluated key vendor product offerings and identified early
adopter organizations that have successfully deployed these solutions.


Target Audience

  • Software and hardware vendors, systems integrators and
    management consulting groups who are selling hardware,
    applications and services into the healthcare industry
  • Healthcare administrators and IT executives who are making
    strategic decision to fund clinical information technology solutions
  • Clinicians who are involved in informatics and clinical system
    evaluation and selection
  • Investment bankers and private equity investors


Abstract

Smartphones and mobile unified communications are enabling
nurses, physicians, ancillary workers, and medical support staff to
streamline communications, improve team-based collaboration, and
enhance care coordination across the healthcare continuum.

The Joint Commission, the nation’s predominant standards-setting and
accrediting body, identified the primary root cause of more than 70 percent
of treatment delays and sentinel events as being caused by a breakdown
in communications.  They also identified improved staff communications as
a National Patient Safety Goal for hospitals in 2010.   

Nurses are the single largest healthcare professional group in the United
States with 3.13 million registered members.   They are mobile
professionals who are constantly on the go working in high-stress, data-
intensive environments dominated by inefficient paper-based processes.  
They have a constant need for direct and immediate communications with
colleagues and patients, as well as real-time access to relevant patient
information at point of care.   

With the transition toward patient centered care models and value-based
purchasing, leading hospitals surveyed are evaluating and making
investments in Smartphones and mobile unified communications systems
to help achieve the Triple AIM by improving care quality and outcomes,
reducing healthcare delivery costs, and increasing patient and provider
satisfaction.  

Hospital IT investment priorities are pivoting toward mobile
communications.
 Seventy-one percent of hospitals surveyed regard
mobile communications as an emerging investment priority driven by the
adoptions of new patient centered care models and value-based
purchasing.

Large-scale enterprise-wide deployments are focusing on the
mobile hospital worker.  
Thirty-eight percent of hospitals surveyed had
invested in a Smartphone-based communications platform to support
clinical communications with an average size deployment of 624 devices.  
Fifty-two percent of them have expanded their deployments
beyond clinical
messaging
to support other mobile hospital workers.

Hospital IT anxious about growing cybersecurity threats.  Eighty-two
percent of hospitals surveyed expressed grave concerns about their ability
to support and protect mobile devices, patient data, and hospital’s
technology infrastructure as a result of the growing threat of cybersecurity
attacks.  
Spyglass Consulting Group
Market Intelligence for Competitive Advantage